SUNGLASSES
Terms & Conditions
Term of Use
The website(s) ("Site" or "Sites") of Puyi Group Limited and its related companies (including all subsidiary and affiliate companies) (“Puyi Group”, “Puyi”, “we” or “us”) including without limitation this Site and related services are made available to you pursuant to the following Terms of Use & Service and any other rules posted on our Sites (collectively, the "T&C"). Please read the T&C carefully. We recommend you should keep a copy of the T&C for future reference.
We may modify the T&C from time to time. Please read the T&C and check them regularly. If you do not agree to the T&C or any changes to them, then you must immediately stop using the Sites.
Intellectual Property Rights
Your use of the Sites and their contents grants no rights to you in relation to any copyrights, designs, trademarks or any other intellectual property and material rights relating to the Content (as described in the Content section below), including all HTML and other codes contained in the Sites. All such Content, including third party trademarks, designs and related intellectual property rights mentioned or displayed on the Sites are protected by national intellectual property and other laws and international treaty provisions. You are permitted to use the Content only as expressly authorised by the Puyi Group and/or its third party licensors or brand owners. Any reproduction or redistribution of any part of such Content is prohibited and may result in civil and criminal penalties. Without limiting the foregoing, the copying of any part of such Content to any other server, location or any other manner of use of any part of such Content for publication, reproduction or distribution is expressly prohibited. However, you are permitted to make one copy for the purpose of viewing the Content for your own personal use.
Content
The "Content" includes without limitation all graphics, photographs, images, sounds, music, videos, audio clips and texts on the Sites and intellectual property rights in respect of the Content including image rights. The Puyi Group will do its best to ensure that the information on the Sites is accurate and complete. The Puyi Group does not promise or warrant that the Content is accurate or error-free, or that the functional aspects of the Sites or the Content are accurate or error free or that the Sites, the Content or the servers that make them available are free of viruses, corruptions or other harmful components. We always recommend that all users of the Internet ensure they have up to date anti-virus software installed.
Exclusive Brands and Products
When any brand or product is described by us as an exclusive brand or product, it means the brand or the product is only available at the retail outlets operated by the Puyi Group and is not generally available at other specialty stores for the same type of products in the same cities/areas where the brand or product is offered by us. Such brand or product may still be available at the brand’s own boutiques, its licensed fashion retailers or other traders.
No Commercial Use
The Sites are for your personal, non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any part of the Content, software, products, or services contained within the Sites. You may not use any part of the Sites or any of the Content to further any commercial purpose, including without limitation any advertising or advertising revenue generation activities on your own site.
Your Activity / Indemnity
You agree that you will be personally responsible for your use of the Sites and for all of your communications and activities on and use and browsing of the Sites or any of them. If we determine that you are or have been engaged in prohibited activities, are or have been disrespectful of other users, or otherwise violate or have violated the T&C, we may deny you access to the Sites on a temporary or permanent basis.
Third Party Sites
Although we may include hyperlinks on the Sites to other websites or resources operated by parties other than the Puyi Group, the Puyi Group has not reviewed all of the sites linked to the Sites and is not responsible for the content or accuracy of any off-site pages or such other websites or resources nor is it responsible for the availability of such external websites or resources. The Puyi Group does not endorse and is not responsible or liable, directly or indirectly, for the personal data protection policy/practices of the owners of such external websites or resources or the content of such websites or resources including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use or browsing of or reliance on any such content, products or services available on such external websites or resources.
Liability
We are not responsible for losses not caused by our willful default or gross negligence. We are also not responsible for any indirect or ancillary losses arising directly or indirectly out of or in connection with the use or browsing of or reliance on the Sites or any part of the Content or any of the aforesaid external websites or resources or the content thereof which are not reasonably foreseeable by us (for example, loss of profits or loss of opportunity).
We are also not responsible for failure to meet any of our obligations under the T&C where such failure is due to events which are beyond our reasonable control.
Compensation
At our request, you agree to, immediately on demand by us, compensate fully, defend and hold harmless the Puyi Group, the officers, directors, agents, affiliates, licensors, and suppliers of any members or brands of the Puyi Group, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of the T&C by you including any breach by any other persons accessing the Sites or any of them using your Internet account with your express or implied consent or through your omission or negligence.
Our Relationship
You acknowledge and agree that no joint venture, partnership, employment, or agency relationship exists between you and the Puyi Group or any of its members or brands as a result of the T&C or your use of the Sites or any of them. You agree that you may not and will not hold yourself out as a representative, agent, or employee of the Puyi Group or any of its members or brands, and we shall not be liable for any representation, act, or omission on your part.
No Wavier
Any tolerance or indulgence given by us in respect of any breach of the T&C on your part shall not preclude us from pursuing against you our rights and remedies in respect of other breaches of the T&C on your part.
Governing Law
The T&C together with all our policies and procedures will be governed by and construed in accordance with the relevant Hong Kong Special Administrative Region law. The relevant courts of the Hong Kong Special Administrative Region will have exclusive jurisdiction in the event of any dispute or claim associated with the T&C.
Language
If there is any inconsistency or conflict between the English version and the Chinese version of this T&C, the English version of this T&C shall prevail.
Privacy Policy
PRIVACY POLICY
Collection, Access and Correction of Personal Data
From time to time, you may be invited to supply to the Puyi Group Limited and its related companies (including all subsidiary and affiliate companies) (“Puyi Group”, “Puyi”, “we”, “our” or “us”) with personal information such as your name, date of birth, contact numbers, correspondence address and email address. We collect the information for the following purposes:
- Registering your membership with Puyi Group;
- Pocessing your online reservation of services for product reservation for try-on, lens consultation, eye examination and Zeiss Vision Centre Eye Health Services;
- Verifying your identity and/or purchase record for Click-and-Collect;
- Processing your registration for attendance of our events;
- Processing the request for return or repair of products during warranty period;
- Processing request for refund of products;
- Processing your appointment with our registered optometrists;
- Processing your subscription to our newsletter;
- Providing you with customer services, feedback and callback assistance and responding to your enquiries;
- Advertising and marketing our goods and services to you;
- Conducting customer survey;
- Performing research or statistical analysis;
- Making such disclosures as may be required for any of the above purposes or in accordance with law, or judicial, administrative or regulatory requirements; and
- Dealing with any feedback or claims made by you.
We may transfer your personal information to the following categories of third parties for the above purposes: CRM agency, marketing and PR agency, eCommerce agency, marketing research agency, Payment Gateway and companies under our mother company Europe Group, save that credit card details provided for any online order will only be shared with our payment partner and not with any other third parties and will only be used to process your order using our payment partner’s systems.
You can choose whether or not to provide your personal information to us. However, we may not be able to provide you with the products or services requested by you if you do not provide us with such personal information. By registering your membership with us, subscribing or using our services, you consent to the use of your personal data in accordance with the terms of this Privacy Policy.
Your personal information held by us will be kept confidential in accordance with the Personal Data (Privacy) Ordinance (Cap 486) and this Privacy Policy. We will retain your personal information for such period of time as may be required for the aforesaid purposes.
You may access your personal information held by us and request correction of the same in accordance with the Personal Data (Privacy) Ordinance (Cap 486). If you have any questions regarding this Privacy Policy or if you wish to access or correct your personal information, please contact us at service-hk@puyioptical.com or log in to your membership account to access or update your personal data.
In accordance with the Personal Data (Privacy) Ordinance (Cap 486), we reserve the right to charge a fee directly related to and necessary for the processing of any data access or correction request.
This Privacy Policy applies to us and our website only. Where this site has provided links to other sites and pages which are operated by third parties, please review the privacy policy of those other sites and pages which are operated by third parties before submitting your personal information to such third parties (whether via this site or not). We are not responsible for your personal information collected by third parties.
We may modify this Privacy Policy from time to time. Please check this page regularly for updates on this Privacy Policy. Your agreement to the Privacy Policy as may be revised is implied if you continue to use this site for any services or activities, such as making purchases, making appointments for eye-checks, enrolling for events, subscribing for news, and connecting to other websites and resources.
Use of Personal Data for Marketing
We may use your personal data (including your name, contact details and other information collected) to send you marketing communications such as direct-mails, emails, telephone, SMS messages and instant messaging containing information on brands, trends, news, offers, promotions, marketing activities, social media, exhibitions and new shops relating to eyewear and eyewear related products and services. The products and services may be offered by the Puyi Group under its different brands, including but not limited to Puyi Optical, Glasstique, O-O Shop, O-O Vision, VAULT, Point de Vue, Reflections, Gentle Monster, Linda Farrow, ZEISS VISION CENTRE BY PUYI OPTICAL and other brands as may from time to time be under the Puyi Group.
We may also pass your personal data to our business partners for marketing communications (such as special offers and promotions on concerts, entertainment and special events etc.).
However, before we use or transfer your personal data for the above direct marketing purposes, we must obtain your consent. If you do not consent to the use and/or provision of your personal data to another for use in direct marketing, we will not use or transfer your personal data for such purpose.
You may indicate your objection to our transfer and use of your personal data for direct marketing purposes by ticking the checkbox provided alongside our member application forms to indicate that you do not wish to receive any direct marketing communications relating to Puyi Group, after you have confirmed to have read and understood the terms of our Privacy Policy and Personal Information Collection Statement.
In any event, you may, at any time and without incurring any charge, choose not to receive any future marketing communications from us or from our business partners. Please contact us at service-hk@puyioptical.com if you choose not to receive any such future marketing communications.
IP address and Cookies
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration, in any event it may leave traceable marks of your browse history in our computer records. This is statistical data which does not reveal your identity. Similarly, cookies may be left on the hard drive of your computer which may collect information about your general internet usage. You may choose to accept or refuse cookies. In any event, please check the security settings of your browser to make sure that cookies are not accepted by default. However, if you elect to refuse the cookies, certain functionality may not be available to you and you may not be able to access certain parts of this website. Your acceptance of cookies is implied if you continue to use this website for any services or activities, such as making purchases, making appointments for eye-checks, enrolling for events, subscribing for news, and connecting to other websites and resources.
Language
If there is any inconsistency or conflict between the English version and the Chinese version of this Privacy Policy, the English version of this Privacy Policy shall prevail.