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PUYI SERVICE
At Puyi, we listen to you. Our goal is to provide an experience that surpasses your expectations – to deliver comprehensive services and luxury optical products tailored to your needs, with the utmost professionalism and a passion for customer service.
Never miss out on any exclusive pair again with Puyi Optical’s Reserve & Try-On service. Reserve your favourite pairs online and try-on in person in our retail stores. We're also here to offer expert advice on the best possible lenses and fit.
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Using state-of-the-art technology and equipment, our comprehensive eye examinations enable us to offer advanced eye-care solutions that can address your personal vision needs.
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Our professional staff assesses your personal preferences, face shape and features as part of fitting your frame, giving you a finely tuned fit that is both comfortable and flattering.
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Puyi offers maintenance, adjustment and cleaning services for all eyewear purchased at our stores, and honours the original manufacturer’s warranty.
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Visit Puyi for advice and help in caring for your eyewear. You can also check our tips for daily care to keep your eyewear in perfect condition.
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Enjoy our complementary gift wrapping service for purchases online and in-store. Our stylish presentation gives your gift an air of luxury, and a message card allows you to add a personal note for that special someone.
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