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Customer come first at Puyi. Our exclusive in-store and online experiences offer a wealth of seamless customer-centric services, all tailored to suit individual needs. We’re here to offer a sense of luxury within the retail eyewear sector, through a full-service programme that anticipates your every need.
Our teams of experienced staff are equipped with comprehensive optical expertise and advice. We’re able to offer the right recommendations for every possible occasion, be it the technical know-how on our specific specs and lenses, or a thorough lowdown on all that’s trendy in the fashion world. But we’re also here to serve, with exclusive reservations on our select range of products and services.
Our aftersales support is unrivalled, featuring a multi-country system that offers flexibility wherever you are. Customers across the entire Puyi spectrum can experience our dedicated service long-after they’ve made their initial purchase.

For more on Maintenance and Repair, please see further details. Contact Us if you have any additional enquiries.